{"id":4137,"date":"2022-07-11T13:50:53","date_gmt":"2022-07-11T19:50:53","guid":{"rendered":"https:\/\/www.crpa-acrp-bulletin.ca\/?p=4137"},"modified":"2022-07-12T12:51:24","modified_gmt":"2022-07-12T18:51:24","slug":"sauvetage-emotionnel-quand-vous-devez-etre-plus-quun-professionnel-de-la-radioprotection","status":"publish","type":"post","link":"https:\/\/www.crpa-acrp-bulletin.ca\/fr\/2022\/07\/11\/sauvetage-emotionnel-quand-vous-devez-etre-plus-quun-professionnel-de-la-radioprotection\/","title":{"rendered":"Sauvetage \u00e9motionnel : Quand vous devez \u00eatre plus qu\u2019un professionnel de la radioprotection"},"content":{"rendered":"<p><a href=\"#resume\"><input class=\"search-submit\" type=\"submit\" value=\"R\u00e9sum\u00e9\" \/><\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-4131 size-large\" src=\"https:\/\/www.crpa-acrp-bulletin.ca\/wp-content\/uploads\/2022\/07\/Emotional-Intelligence-heads-1024x676.jpg\" alt=\"\" width=\"1024\" height=\"676\" srcset=\"https:\/\/www.crpa-acrp-bulletin.ca\/wp-content\/uploads\/2022\/07\/Emotional-Intelligence-heads-1024x676.jpg 1024w, https:\/\/www.crpa-acrp-bulletin.ca\/wp-content\/uploads\/2022\/07\/Emotional-Intelligence-heads-300x198.jpg 300w, https:\/\/www.crpa-acrp-bulletin.ca\/wp-content\/uploads\/2022\/07\/Emotional-Intelligence-heads-768x507.jpg 768w, https:\/\/www.crpa-acrp-bulletin.ca\/wp-content\/uploads\/2022\/07\/Emotional-Intelligence-heads-720x475.jpg 720w, https:\/\/www.crpa-acrp-bulletin.ca\/wp-content\/uploads\/2022\/07\/Emotional-Intelligence-heads-520x343.jpg 520w, https:\/\/www.crpa-acrp-bulletin.ca\/wp-content\/uploads\/2022\/07\/Emotional-Intelligence-heads-320x211.jpg 320w, https:\/\/www.crpa-acrp-bulletin.ca\/wp-content\/uploads\/2022\/07\/Emotional-Intelligence-heads.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p>If you\u2019re a Rolling Stones fan, you can hear that song in your head, Charlie Watt\u2019s irresistible beat. You must be smiling right now; you\u2019re happy. But, of course, this is a matter of cultural reference, knowledge, or even generation!<\/p>\n<p>This song is a source of happiness for me. When this shy, inexperienced, and filiform 13-year-old was playing basketball in a team of 15- and 16-year-olds, our team captain sang this song to conjure bad fortune for our opposition, and we all sang along. Together. It felt good.<\/p>\n<p>You\u2019re most likely the captain of your radiation safety team\u2014the inspirational element, the communicator, the social influencer at your workplace. Hopefully, you know how to touch your people. I am talking about something I was once unaware was so important\u2014emotional intelligence. A wise man who once worked for the Canadian Nuclear Safety Commission used to talk about \u201cpeople skills\u201d while others were talking about \u201csoft skills.\u201d<\/p>\n<p>After 30 years in this field, I have a few questions to ask about your emotions\u2014you, the radiation safety officer, the radiation safety professional, the health physicist.<\/p>\n<p>For one, which word in radiation safety officer (RSO) hits your heart directly? For me, the \u201cO\u201d finishes last in importance. \u201cRS\u201d is my life.<\/p>\n<p>Then again, when you think about it, perhaps the \u201cS\u201d is the only thing that matters to anyone. Safety is our common song. You need to be able to come back to your family and friends after a safe day at work. That\u2019s a given.<\/p>\n<p>Do you only have time to discuss radiation safety with people, remembering that a dialogue means you have to make time to listen to others as well? No compliance-driven communication here, no directive email\u2014a dialogue.<\/p>\n<p>Make the time (a precious asset), even when the person you\u2019re speaking with is telling you that wearing a lead apron, a lab coat, disposable gloves, or a dosimeter will impact their \u201cproductivity.\u201d Yes, this takes time . . . and patience!<\/p>\n<p>We need to take this time to build trust based on dialogue. People may become emotional and even contradict themselves when you try to take away things they once took for granted:<\/p>\n<ul>\n<li>We need dosimeters to work with ionizing radiation, and yet you\u2019re about to remove them (Health Canada\u2019s New Safety Code 30 for radiation protection in dentistry, coming later in 2022).<a href=\"#_ftn1\" name=\"_ftnref1\">[1]<\/a><\/li>\n<li>We need gonadal and fetal shielding\u00a0for patients\u00a0during X-ray procedures, and yet you\u2019re now saying they are no longer required.<\/li>\n<li>Dose and pregnancy are . . . complicated even at low doses, and yet a nuclear energy worker can receive 4 mSv for \u201cthe balance of a pregnancy.\u201d<a href=\"#_ftn2\" name=\"_ftnref2\">[2]<\/a><a href=\"#_ftn1\" name=\"_ftnref1\"><\/a> That\u2019s four times the annual limit for someone who is not a nuclear energy worker, \u00a0but rather a member of the public.<\/li>\n<\/ul>\n<p>You may need to be more than a safety officer for these discussions. You will need to revert to dialogue and trust that was built over time, because this may not feel like \u201ccommon sense\u201d at first, even if reliable references are widely available to back these decisions.<\/p>\n<p>Dr. Melissa G\u00e9n\u00e9reux, a professor in Sherbrooke University\u2019s Medical School, a former public health director during Lac-Megantic\u2019s train accident, a consultant for Fort McMurray fires and flood disasters in La Belle Province, puts it this way. When trying to convince people to get their COVID shots, she recognizes that emotions are influencing behaviour more than simple access to information.<a href=\"#_ftn3\" name=\"_ftnref3\">[3]<\/a>\u00a0And guess what Dr. W. W. Webb, or other workers, are providing? Emotion, and not always positive emotion. You need to play the emotional game, too.<\/p>\n<p>This article is about reaching the human in all of us using common references. We are in radiation safety to protect a very complex emotional machine. The man-machine (Kraftwerk-1978) is living in a society; wearing emotions, uncertainties, biases, and values around his neck like a very colourful scarf over an exuberant \u201cpuffy shirt\u201d (Seinfeld-1993).<\/p>\n<p>Still no smile with these references? Must be a generational thing . . .<\/p>\n<p>OK, then let\u2019s try to find common references to match that scarf\u2014values we can use as a common song, so we can sing it all together, no matter our personal experience or background, to create positive and strong emotions at the workplace. Common references make a culture.<\/p>\n<p>So, instead of \u201cEmotional Rescue,\u201d we might want to share that classical Symphony No. 5 that starts with Fate, knocking on your door. (No reference needed here . . . I\u2019m talking about the four most famous and powerful notes in musical history. OK, just in case: Beethoven 1808).<\/p>\n<p>What is the fate of your radiation safety program? You and your orchestra will need to determine the destiny of your program and, along the way, interpret a very charismatic opus\u2014the radiation safety culture symphony.<\/p>\n<p>Safety and cultures are very strong notes to your rescue.<\/p>\n<hr \/>\n<p><a href=\"#_ftnref1\" name=\"_ftn1\">[1]<\/a>\u00a0<a href=\"https:\/\/www.canada.ca\/fr\/sante-canada\/services\/sante-environnement-milieu-travail\/rapports-publications\/radiation\/radioprotection-exercice-dentisterie-recommandations-concernant-utilisation-appareils-radiographie-dentaire-code-securite-30.html\">Radioprotection dans l&rsquo;exercice de la dentisterie Proc\u00e9dures de s\u00e9curit\u00e9 pour l&rsquo;installation, l&rsquo;utilisation et le contr\u00f4le des appareils de radiographie dentaire Code de s\u00e9curit\u00e9 30 (2022)<\/a><\/p>\n<p><a href=\"#_ftnref2\" name=\"_ftn2\">[2]<\/a><a href=\"https:\/\/www.aapm.org\/org\/policies\/details.asp?id=468\">AAPM Position Statement on the Use of Patient Gonadal and Fetal Shielding<\/a><\/p>\n<p><a href=\"#_ftnref3\" name=\"_ftn3\">[3]<\/a><a href=\"https:\/\/www.lapresse.ca\/actualites\/chroniques\/2022-01-27\/portrait-robot-du-non-vaccine.php\"> https:\/\/www.lapresse.ca\/actualites\/chroniques\/2022-01-27\/portrait-robot-du-non-vaccine.php <\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div id=\"resume\" style=\"padding: 8px 5px 5px 5px; background-color: #eeeeee; border: #dddddd 2px solid;\">\n<h4>R\u00e9sum\u00e9 :<\/h4>\n<p>Dans cette \u00e9dition, St\u00e9phane Jean-Fran\u00e7ois vient \u00e0 votre rescousse sur le plan \u00e9motionnel. Oui, vous, le responsable de la radioprotection, le professionnel de la radioprotection, le sp\u00e9cialiste en radioprotection. Il vous rappelle que votre travail consiste \u00e0 aider les gens et que, pour atteindre ces gens d\u2019une fa\u00e7on signifiante, vous devez \u00eatre plus qu\u2019un simple responsable de la s\u00fbret\u00e9. Vous devez avoir un dialogue fond\u00e9 sur une confiance qui s\u2019est d\u00e9velopp\u00e9e avec le temps.<\/p>\n<\/div>\n<p>&nbsp;<\/p>\n<div style=\"padding: 10px 10px 0 10px; background-color: #eeeeee; border: #dddddd 2px solid;\">\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-3106\" src=\"https:\/\/www.crpa-acrp-bulletin.ca\/wp-content\/uploads\/2021\/05\/Stephane-Jean-Francois_bio.jpg\" alt=\"\" width=\"125\" height=\"125\" srcset=\"https:\/\/www.crpa-acrp-bulletin.ca\/wp-content\/uploads\/2021\/05\/Stephane-Jean-Francois_bio.jpg 300w, https:\/\/www.crpa-acrp-bulletin.ca\/wp-content\/uploads\/2021\/05\/Stephane-Jean-Francois_bio-150x150.jpg 150w, https:\/\/www.crpa-acrp-bulletin.ca\/wp-content\/uploads\/2021\/05\/Stephane-Jean-Francois_bio-80x80.jpg 80w\" sizes=\"auto, (max-width: 125px) 100vw, 125px\" \/><\/p>\n<h3>St\u00e9phane Jean-Fran\u00e7ois<\/h3>\n<div><span lang=\"FR-CA\">L\u2019ann\u00e9e\u00a02022 est une ann\u00e9e sp\u00e9ciale pour St\u00e9phane Jean-Fran\u00e7ois puisqu\u2019elle marque ses 30\u00a0ans d\u2019exp\u00e9rience en radioprotection, dont 27\u00a0ans en tant que responsable de la radioprotection et 10\u00a0ans en tant que sp\u00e9cialiste en radioprotection certifi\u00e9, formateur et (au besoin) co-pr\u00e9sident et co-propri\u00e9taire de Radioprotection Inc, une entreprise qui c\u00e9l\u00e8bre ses 40\u00a0ans d\u2019existence en 2022. Avant cette ann\u00e9e mythique, St\u00e9phane a \u00e9t\u00e9 le pr\u00e9sident de l\u2019ACRP, directeur de l\u2019ACRP, pr\u00e9sident de certains comit\u00e9s de l\u2019ACRP, r\u00e9dacteur en chef du <i>Bulletin<\/i> de l\u2019ACRP et laur\u00e9at du Prix de services m\u00e9ritoires et du Prix de fondateur comm\u00e9moratif. En 2022, il commence \u00e0 tranquillement rel\u00e2cher la pression sur le plan professionnel pour profiter de la vie et prendre du recul\u00a0: manger du ma\u00efs souffl\u00e9 avec les gens qu\u2019il aime. <\/span><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Dans cette \u00e9dition, St\u00e9phane Jean-Fran\u00e7ois vient \u00e0 votre rescousse sur le plan \u00e9motionnel. Oui, vous, le responsable de la radioprotection, le professionnel de la radioprotection, le sp\u00e9cialiste en radioprotection. Il vous rappelle que votre travail consiste \u00e0 aider les gens et que pour atteindre ces gens d\u2019une fa\u00e7on signifiante, vous devez \u00eatre plus qu\u2019un simple responsable de la s\u00fbret\u00e9. Vous devez avoir un dialogue fond\u00e9 sur une confiance qui s\u2019est d\u00e9velopp\u00e9e avec le temps.<\/p>\n","protected":false},"author":52,"featured_media":4131,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[25],"tags":[],"class_list":["post-4137","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sauvetage \u00e9motionnel : Quand vous devez \u00eatre plus qu\u2019un professionnel de la radioprotection - CRPA-ACRP Bulletin<\/title>\n<meta name=\"description\" content=\"Dans cette \u00e9dition, St\u00e9phane Jean-Fran\u00e7ois vient \u00e0 votre rescousse sur le plan \u00e9motionnel. Oui, vous, le responsable de la radioprotection, le professionnel de la radioprotection, le sp\u00e9cialiste en radioprotection. Il vous rappelle que votre travail consiste \u00e0 aider les gens et que pour atteindre ces gens d\u2019une fa\u00e7on signifiante, vous devez \u00eatre plus qu\u2019un simple responsable de la s\u00fbret\u00e9. 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Il vous rappelle que votre travail consiste \u00e0 aider les gens et que pour atteindre ces gens d\u2019une fa\u00e7on signifiante, vous devez \u00eatre plus qu\u2019un simple responsable de la s\u00fbret\u00e9. Vous devez avoir un dialogue fond\u00e9 sur une confiance qui s\u2019est d\u00e9velopp\u00e9e avec le temps.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.crpa-acrp-bulletin.ca\/fr\/2022\/07\/11\/sauvetage-emotionnel-quand-vous-devez-etre-plus-quun-professionnel-de-la-radioprotection\/\" \/>\n<meta property=\"og:site_name\" content=\"CRPA-ACRP Bulletin\" \/>\n<meta property=\"article:published_time\" content=\"2022-07-11T19:50:53+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-07-12T18:51:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.crpa-acrp-bulletin.ca\/wp-content\/uploads\/2022\/07\/Emotional-Intelligence-heads.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"792\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"St\u00e9phane Jean-Fran\u00e7ois, Radioprotection Inc.\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"St\u00e9phane Jean-Fran\u00e7ois, Radioprotection Inc.\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.crpa-acrp-bulletin.ca\\\/fr\\\/2022\\\/07\\\/11\\\/sauvetage-emotionnel-quand-vous-devez-etre-plus-quun-professionnel-de-la-radioprotection\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.crpa-acrp-bulletin.ca\\\/fr\\\/2022\\\/07\\\/11\\\/sauvetage-emotionnel-quand-vous-devez-etre-plus-quun-professionnel-de-la-radioprotection\\\/\"},\"author\":{\"name\":\"St\u00e9phane Jean-Fran\u00e7ois, Radioprotection Inc.\",\"@id\":\"https:\\\/\\\/www.crpa-acrp-bulletin.ca\\\/#\\\/schema\\\/person\\\/f44b8301634a53f48b4ff6536f0cd9d4\"},\"headline\":\"Sauvetage \u00e9motionnel : Quand vous devez \u00eatre plus qu\u2019un professionnel de la radioprotection\",\"datePublished\":\"2022-07-11T19:50:53+00:00\",\"dateModified\":\"2022-07-12T18:51:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.crpa-acrp-bulletin.ca\\\/fr\\\/2022\\\/07\\\/11\\\/sauvetage-emotionnel-quand-vous-devez-etre-plus-quun-professionnel-de-la-radioprotection\\\/\"},\"wordCount\":1114,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.crpa-acrp-bulletin.ca\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.crpa-acrp-bulletin.ca\\\/fr\\\/2022\\\/07\\\/11\\\/sauvetage-emotionnel-quand-vous-devez-etre-plus-quun-professionnel-de-la-radioprotection\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.crpa-acrp-bulletin.ca\\\/wp-content\\\/uploads\\\/2022\\\/07\\\/Emotional-Intelligence-heads.jpg\",\"articleSection\":[\"Non classifi\u00e9(e)\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.crpa-acrp-bulletin.ca\\\/fr\\\/2022\\\/07\\\/11\\\/sauvetage-emotionnel-quand-vous-devez-etre-plus-quun-professionnel-de-la-radioprotection\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.crpa-acrp-bulletin.ca\\\/fr\\\/2022\\\/07\\\/11\\\/sauvetage-emotionnel-quand-vous-devez-etre-plus-quun-professionnel-de-la-radioprotection\\\/\",\"url\":\"https:\\\/\\\/www.crpa-acrp-bulletin.ca\\\/fr\\\/2022\\\/07\\\/11\\\/sauvetage-emotionnel-quand-vous-devez-etre-plus-quun-professionnel-de-la-radioprotection\\\/\",\"name\":\"Sauvetage \u00e9motionnel : Quand vous devez \u00eatre plus qu\u2019un professionnel de la radioprotection - CRPA-ACRP Bulletin\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.crpa-acrp-bulletin.ca\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.crpa-acrp-bulletin.ca\\\/fr\\\/2022\\\/07\\\/11\\\/sauvetage-emotionnel-quand-vous-devez-etre-plus-quun-professionnel-de-la-radioprotection\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.crpa-acrp-bulletin.ca\\\/fr\\\/2022\\\/07\\\/11\\\/sauvetage-emotionnel-quand-vous-devez-etre-plus-quun-professionnel-de-la-radioprotection\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.crpa-acrp-bulletin.ca\\\/wp-content\\\/uploads\\\/2022\\\/07\\\/Emotional-Intelligence-heads.jpg\",\"datePublished\":\"2022-07-11T19:50:53+00:00\",\"dateModified\":\"2022-07-12T18:51:24+00:00\",\"description\":\"Dans cette \u00e9dition, St\u00e9phane Jean-Fran\u00e7ois vient \u00e0 votre rescousse sur le plan \u00e9motionnel. 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